Call Us Today! (615) 582-6565

Proudly serving Nashville, TN and the surrounding area since 1999

Our Credentials

  • License ID: 65272 (Mechanical Contracting CMC-C)

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Our Reviews

Overall Verified Testimonial Score

4.95

Composite Score

Quality

Customer Service

Value

Review Date: 10/10/2014 | Author: Becki D.

Comments: Used Home Advisor for the first time after the HVAC needed replacement. Initial estimate from reputable company I've used several times before was $$ and the manager left me feeling hurried and stressed (it was not an emergency, but did need to get done in a timely manner) Within minutes after completing the Home Advisor info, Mark Nichols, owner of AirTrust, phoned. His manner was courteous, professional, not pushy at all, and his estimate included the same Brand,warranties,etc. and $1700 less! A 3rd estimate from HA offered same as above, and even less $$, it just didn't 'feel' right. When I phoned the initial company to inform them of my decision, the manager asked if he could 'sweeten the pot' to change my mind. Politely, I declined. When he asked how much $ his competitor was going to charge, he dogged the competitor (Air Trust, but he didn't know who I had hired)! Said there had to be something wrong with him! Well, AirTrust installed the unit the next day without a hitch. I would use them again in a heartbeat. Trust your instincts. It helped me!

Review Date: 10/04/2014 | Author: Russell B.

Comments: Took the time to see if the part was under warranty - quick and great service.

Review Date: 09/09/2014 | Author: Monica R.

Comments: Mark and his son were very proffesional and explained my problem very well. The pricing was fair and unit is woking well now.

Review Date: 09/09/2014 | Author: Lisa M.

Comments: Mark Nichols, owner of Air Trust HVAC, is one of the kindest professionals I've worked with in decades. He's an honest, courtious, and a man that will handle any job wonderfully. I highly recommend his company vs any other HVAC in the Nashville area. At no additional charge, He corrected a vent that had been mistakenly placed in a closet vs a second bathroom. Same day as well. Please don't hesitate to call them when you need a repair/replacement on electric, plumbing or HVAC work. Mark Nichols is the ONLY one I highly recommend!

Review Date: 09/06/2014 | Author: Samantha S.

Comments: Mark was really great to work with. Fair pricing and very prompt. He was able to get a new HVAC unit installed before noon the following day. I would definitely recommend Mark.

Review Date: 08/08/2014 | Author: Robert F.

Comments: Air trust provided best quote as well as was best at explaining the cost/benefits of the different AC units. Fast too.

Review Date: 07/24/2014 | Author: Barbara O.

Comments: Most competitive price; same day service. No high-pressure sales!

Review Date: 07/10/2014 | Author: Robert T.

Comments: Arrived as scheduled and fixed our AC unit within 2 hours. Also gave us valuable information regarding the nature and cause of the problem, along with suggestions to avoid the same problem in the future. Very helpful! Will use again, and would recommend without hesitation.

Review Date: 06/07/2014 | Author: Marcie A.

Comments: Quick professional service.

Review Date: 05/28/2014 | Author: Clay M.

Comments: Air Trust gave a quote, beating all others, including meeting or exceeding all warranties. Installation of the 3-ton unit to serve our upstairs was fast and they did an excellent job cleaning up afterward. The key difference is that I felt the company was concerned with more than selling us a unit, they were concerned with solving the problem we've had for several years upstairs. It's been a month and the problem seems resolved.

Review Date: 04/10/2014 | Author: Shawn H.

Comments: Did what he said he was going to do for cheaper than he said he was going to do it. Marks a good trustworthy guy.

Review Date: 03/29/2014 | Author: Grace C.

Comments: Excellent customer service. Took extra time to make sure the correct product was selected.

Review Date: 03/27/2014 | Author: Eunice B.

Comments: Dependable; knowledgeable; Consumer advocate. Already have plans to use him again!

Review Date: 02/25/2014 | Author: Kristi R.

Comments: He gave me a quote and came in this morning and replaced my ac unit and add another vent in my livingroom. They did a great job and the price was very reasonable. I'm very happy with the service and job done.

Review Date: 02/23/2014 | Author: Gregg H.

Comments: Very professional, fast, and at a great price!

Review Date: 02/22/2014 | Author: Mike P.

Comments: Good work and no time

Review Date: 02/07/2014 | Author: Clarence K.

Comments: Rec'd estimate yesterday and installation today, and, the crew completed their job within 2 1/2 hours in 20 degree weather!. 'Could not be more pleased with quality and cost. 'Will not hesitate to recommend this trustworthy company!

Review Date: 01/16/2014 | Author: Terry T.

Comments: Quick response, knowledgeable/professional, honest

Review Date: 01/14/2014 | Author: Edward B.

Comments: Air Trust replaced my entire HVAC system at a good price and very quickly! Look no further; call these guysNo sales tactics, qualified employees, and honest customer service.

Review Date: 01/08/2014 | Author: James M.

Comments: Prompt, courteous, very professional. I would not hesitate to refer them to others.

Review Date: 12/27/2013 | Author: Seth C.

Comments: Had 3 or 4 different companies come out an look at our hvac unit, as the heat exchange had gone out on our 13 yr old unit. Not only was Air Trust the best value for the money, but they were by far the nicest as they made everything clear and easy for me to understand. They were also able to install the unit the next day, and were done very quickly. Would recommend them to anyone.

Review Date: 12/16/2013 | Author: Luell S.

Comments: Mark was very pleasant and congenial.

Review Date: 12/16/2013 | Author: Joey C.

Comments: I'm a first time user of getting bids on the internet, but after my experience with Trust Air I'm hooked. They were fast, friendly and performed quality work. The price was $2K below the local big names. I'm happy, happy, happy and warm.

Review Date: 12/10/2013 | Author: Jerry L.

Comments: A QUIK RESPONCE UNDER 1 HOUR WITH ESTIMENT & HIS PRICE WAS OUTSTANDING FOR A COMPLETE UNIT INSTALLED & INSTALLATION TIME WAS COMPLETED IN 1/2 A DAY, IN THE FREEZING COLD WITH SNOW & ICE ON THE GROUND! THANKS MARK & CREW!

Review Date: 11/30/2013 | Author: John O.

Comments: Came out on short notice and did a fantastic job.

Review Date: 11/29/2013 | Author: Linda W.

Comments: Mark Nichols called immediately after my online request was submitted. He answered all my questions. I could hear the experience in his voice. I asked when he could come to look at my system and he was at my home in 30 minutes. He explained his analysis of the problem. He repaired the system quickly & efficiently. I will definitely use him to maintain my Heat. & Air Confitioning system for years to come.

Review Date: 11/20/2013 | Author: Denis S.

Comments: Look no further than Air Trust Hvac. Mark is knowledgeable and spent time with me on the phone explaining troubleshooting steps at 8pm. He even offered to help me get the necessary parts. Mark is fair, honest and a true rarity in today's A/C service industry. I wholeheartedly endorse his services.

Review Date: 11/08/2013 | Author: Alan L.

Comments: My 23 year old heat pump finally keeled over and died. Air Trust was ready to go. They were fast in getting back to me when I asked for a quote, The work is quality. It not only works well but it looks good too. The price was also much less than my other quotes.

Review Date: 10/15/2013 | Author: Bill E.

Comments: Replaced 15 yr old outside gas pack within 4 days after accepting bid, which was hundreds less than competitors. Installation completed within 3 hours. Very satisfied and will definitely recommend Air Trust in the future.

Review Date: 09/25/2013 | Author: Lisa F.

Comments: My air conditioner went out during the hottest week of the summer (of course). I was quoted by a bigger, well known company $5500 to install a new system. I searched for a another company to get a quote from and I stumbled upon Home Advisor. I completed the online questionarre, submitted it, and less than 5 minutes later, Mark called. He came that next day and quoted me a much reasonable price. He was amazing! and VERY knowledgable. I will recommend them to anyone.

Review Date: 07/03/2013 | Author: Kevin J.

Comments: Mark called me with a minute after going through the steps at Home Adviser. Mark came to my house that afternoon and was able to get my A/C running again. The previous serviceman wanted to replace the A/C unit costing $5,500. Mark was a lifesaver.....he is prompt and very honest. Will recommend him to all my friends and neighbors.

Review Date: 03/04/2013 | Author: Kathleen D.

Comments: Wow. Our heat was out during a very cold streak. Mark came out immediately, assessed our needs, and provided a quote for a new system (which we knew we needed as the existing system was 30 years old). We received 3 other bids, but the combination of the unti, work, and warranty (definitely best warranty as far as labor) compelled us to choose Air Trust, and we couldn't be happier. Knowing that we had no heat, he started the job immediately (the next day), expertly worked around a very challenging location for the placement of the units, and provided a quality installation. I will use him for any service needs, and will recommend him to all.

Review Date: 02/15/2013 | Author: a Neighbor

Comments: Mark was excellent at customer service and called immediately to discuss replacing my unit. He came right out and looked at my unit and provided me with an excellent and had it replaced any running in no time. I think they did a great job and would recommend them to family and friends.

Review Date: 01/07/2013 | Author: a Neighbor

Comments: Quick response and good product.

Review Date: 11/29/2012 | Author: Brian S.

Comments: Have already referred him to friends and would recommend to anyone asking for service. Have been using Air Trust HVAC service for years at different homes. Shows up and gets the work done in a timely fashion.